Greetings from the Support Hub!
Welcome to the Movers USA Help Centre. Whether you're moving, need
booking support, or have service questions, we have the info you need.
Booking & Reservations
Services & Pricing
Payment
Moving Day Support
Booking & Reservations
Yes, you can! If you need to change your moving date, please let us know at least two days before your scheduled move. We’ll do our best to accommodate your new date and ensure a smooth experience.
A cancellation charge of 25% of the total job value applies for moves canceled less than 2 days before the moving date. The deposit that you would have paid before booking your job will be forfeited.
Services & Pricing
Learn how to schedule your move, explore pricing, and manage your booking.
Movers USA offers comprehensive moving and storage solutions, including residential, commercial, same-day, long-distance, and military moves, as well as packing and secure storage options.
Our moving costs are calculated based on a flat hourly rate, determined by the number of movers and the size of the moving truck required.
Yes, you can! Please notify us at least three to five days before your scheduled move to arrange packing or storage services. This helps us prepare and ensure a smooth process.
Payment
Learn how to update your details and payment methods.
We accept checks, bank transfers, and cash for your convenience. Payment is due upon completion of the job.
A deposit will be required in order to confirm the job booking and arrange our movers. Upon completion of the job, the balance amount will be payable.
Moving Day Support
Find out what to expect on moving day and how to prepare for a hassle-free move.
Start by packing non-essential items early, labeling boxes clearly, and setting aside essentials you'll need immediately. Confirm moving details with us and reserve a parking spot if possible.
Our movers will arrive at the scheduled time, carefully handle and load your belongings, and transport them safely to your new location. You’ll get regular updates and we’ll answer any questions you have.
Please contact our customer service team for real-time updates on your moving truck’s location during the move.