Greetings from the Support Hub!
Welcome to the Movers USA Help Center. Whether you're moving, need
booking support, or have service questions, we have the info you need.
Booking & Reservations
Services & Pricing
Payment
Moving Day Support
Booking & Reservations
Yes! If you need to reschedule, just let us know at least 2 days before your move. We’ll adjust your booking to the new date and keep everything on track.
If you cancel less than 2 days before your move, your booking deposit will be forfeited.
Services & Pricing
Learn how to schedule your move, explore pricing, and manage your booking.
Our rates are based on an hourly charge, which depends on the number of movers and the size of truck. Additional fees may apply for heavy items, packing supplies, stairs/steps, mileage, or long drive-outs.
Our moving costs are calculated based on a flat hourly rate, determined by the number of movers and the size of the moving truck required.
Yes, you can! Please notify us at least three to five days before your scheduled move to arrange packing or storage services. This helps us prepare and ensure a smooth process.
Payment
Learn how to update your details and payment methods.
We accept major credit cards, cash, checks, and popular digital payment options such as Zelle and Venmo.
A deposit will be required in order to confirm the job booking and arrange our movers. Upon completion of the job, the balance amount will be payable.
Moving Day Support
Find out what to expect on moving day and how to prepare for a hassle-free move.
Start by packing non-essential items early, labeling boxes clearly, and setting aside essentials you'll need immediately. Confirm moving details with us and reserve a parking spot if possible.
Our movers will arrive at the scheduled time, carefully handle and load your belongings, and transport them safely to your new location. You’ll get regular updates and we’ll answer any questions you have.
On the day of your move, we’ll send you a secure link by SMS that lets you follow your truck in real time with GPS tracking.